Special orders don’t upset us!

Hold the pickles – Hold the lettuce…come on, you know the rest. That is, of course, if you grew up or were around in the 70’s. This was the tag line made famous by Burger King.  The fast food giant wanted everyone to know that even though the menu was set they would more than willing to customize that Whopper to your liking. Why? Because not everyone likes pickles on their burger.  All my life I’ve never been tempted to throw a pickle or two on my burger. Onions? Not happening.  But to get even the most basic burger you were dealing with both along with a smear of mustard mixed in with the catsup. But the King knew not everyone wanted or needed the features they built into their standard product. 

The beauty of working in the world of high voltage is the fact that no two applications are the same.  Sure, the basic principle of safely carrying potentially lethal levels of voltage from point A to point B is the underlying objective. However, the nuances associated with the individual applications can be as varied as the preferences we each have for that flame broiled burger.

Let me tell you about an inquiry we received recently. A potential client submitted an inquiry through our website (www.caton.com). They were seeking a solution to their high voltage dilemma. Rules and regulations in their industry had taken a turn forcing them to devise a more robust method of connecting their apparatus and meeting the new industry standards.

They had discovered our products and services through their query of potential high voltage connector suppliers. Like most, they reviewed the information provided throughout our website, read about the various applications and products we have developed and looked through our various product offerings.  Like most, they discovered a few potential solutions that came close to what they thought they needed but nothing that was an ‘off-the-shelf’ solution. 

Special orders don’t upset us! In fact, it’s what one of our defining qualities. The ability to assess a customer’s needs and meet the demands of their application in a safe, reliable, cost-effective manner.  When approaching a project like this or any project, there are crucial details that must be gathered in advance to properly assess the application and determine the best course of action.

Details including:

  • Application details – where and how will the assembly be used, Environmental considerations
  • Electrical – Operating voltage, DC or AC, amperage, frequency and duration
  • Mechanical – Connector type, cable requirements, size constraints
  • Test requirements
  • Usage