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Privacy Policy

Privacy Policy

Last Updated: 08/31/2026

Caton Connector Corporation (“Company”) is committed to protecting the privacy of certain data we collect when you access and use our website (“Site”). This Site is intended for use in the business-to-business context and is not a consumer website.

This Privacy Policy (“Policy”) describes our policies and practices regarding the collection, use and disclosure of information you submit or we obtain in connection with your use of our Site unless otherwise noted. This Policy is incorporated into the Terms of Use www.caton.com.

Please read this Policy carefully. By accessing or using the Site, you indicate your understanding that the collection, use, disclosure, and retention of your personal information is subject to the terms of this Policy and the Site Terms of Use. If you do not consent to the collection, use, disclosure, and retention of your personal information as described in this Policy, please discontinue visiting or using the Site. This Policy does not apply to third-party websites accessible through our Site or other applications.

Changes to this Policy

We reserve the right to change this Policy at any time and will provide notice through the Site. Changes will be effective immediately upon posting to the Site and will apply to your use of the Site after the “Last Updated” date listed above. You agree that your continued use of the Site after the effective date means that the collection, use, and sharing of your information is subject to the updated Policy. Except to the extent we receive your authorization, or as permitted or required by applicable law, we will handle your information in accordance with the terms of the Policy in effect at the time of the collection.

What Personal Information Do We Collect?

We collect your personal information through the Site in multiple ways. This may include, without limitation, when you place an order, request a quote, contact us, start a qualification or engineering discussion, download guides and documents, or request an RMA.

Depending on the interaction, we may collect some or all the following information from you:

  • name

  • company name

  • title and role

  • e-mail address

  • mailing address

  • phone number

  • credit card information and payment information

  • other personal information you choose to provide

Cookies, Tracking, and Certain Communications

We may also automatically collect information from or about you through web technologies used on the Site. These technologies may include cookies, browser analysis tools, server logs and web beacons.

The information collected by these technologies may be used for purposes that include, without limitation, personalizing your experience on the Site, recognizing you when you return to the Site, estimating our audience size, tracking visits to the Site, helping improve the quality of the Site, processing your requests, performing data analytics, and for marketing/advertising including serving ads. Some of these technologies may be set by us or a third party and collected information may be shared with a third party for the purposes listed herein.

Cookies are small files consisting of letters and numbers that automatically collect certain information from the Site visitor. These files uniquely identify and recognize your browser or device and transmit information back to the server. Depending on the type of cookie, it can perform different functions. We use the following cookies on the Site:

  • Strictly Necessary/ or Essential Cookies: These are essential to the basic operation of our Site and without them, we may be unable to provide the Site or certain services or features. For example, these cookies help remember information you input, enable you to navigate around the Site and use its features, or provide you with requested services.

  • Performance/Analytics Cookies: These gather information about how you use the Site. Some of these may be analytics cookies set by third parties to analyze how you use the Site so we can improve it and the products and services we offer. To do so, they may collect information about your equipment, browsing actions and patterns, details of your visits to our Site (e.g., traffic data, location data, logs and other communication data and the resources that you access and use on the Site), information about your computer and internet connection (e.g., IP address, operating system, browser type, type of device you are using, mobile ad identifiers), information about your preferences to make your use of theSite more productive. For example, we use analytics services provided by Google Analytics and HubSpot.

  • Functionality/Personalization Cookies: These save information that you have entered so the Site can recognize you, remember your username or choices such as language, or to personalize the Site’s content for you.

  • Advertising and Targeting/TrackingCookies: These may help us provide you with relevant ads, measure their effectiveness, or limit the number of times you see the ad.

They may record your visit to the Site including but not limited to the links you follow to other sites. They may also collect details about the device you use to access the Site(e.g., your computer or mobile phone), your IP address, browser type and operating system. This information helps with tailoring the Site, serving ads, communications, ad targeting, retargeting, and performance measurement; and remembering whether you have previously visited the Site. Some of these cookies may follow you when you leave the Site and travel to other websites so that we can serve personalized ads targeted to your preferences. We may place these cookies on your device or third parties, such as advertising partners, service providers,or social media platforms may place them when you visit the Site.

When you visit or use our Site, cookies and similar technologies may be used by our online data partners or vendors to associate your activities with additional information they or others have about you, including by association with your name, email or home address.

  • Social media widgets. The Site includes social media features, such as Meta, LinkedIn, X and YouTube widgets. These features may collect information such as your IP address and the pages you visit on the Site through cookies or other tracking technologies. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the social media companies that provide them, and we recommend reviewing their policies for further information.

Controlling cookies. You can control cookies through your browser settings and other tools. Most browsers will allow you to block or refuse cookies. However, you may need to manually adjust your preferences each time you visit a website. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Site. Please note that if you block certain cookies, some of the services and functionalities of our Site may not work. For more information, see the Help section of your browser. You can also find information about managing cookies at the following links:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/16.0/mac/11.0

• Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US

The Site may also use web technologies such as:

  • Web beacons/pixels/tracking or targeting cookies. We or third parties may set these small electronic files to help with functions such as tracking, analytics, counting Site visitors, or for marketing and media services including serving you targeted ads. They may collect your Site interactions (e.g., page view, view content, search, sign up, download, submit form), user information (e.g., IP address, browser information), or information about your online activities over time and across third-party websites or other online services.

  • URL trackers. These third-party trackers are strings of code that track user behavior after clicking on a URL for marketing purposes.

  • Browser/device/online fingerprinting. These third-party tools use scripts to track the attributes of the visitor’s device or browser to build a profile of the user.

  • Chatbot. The Site may use a chatbot to process and respond to user questions. The chatbot is an automated bot. The user’s interaction with the chatbot may be monitored, recorded and shared with the vendor supporting us.

Email pixels. We may embed email pixels in emails we send you. When you open the email, is sends back information to us including how many people open our emails, click on links, the percentage of recipients who read email on their phones, etc. We use this information for marketing purposes and to learn more about our audience.

IMPORTANT: By using the Site, you consent to the processing of any information for the analytics purposes and functions described above.

How Do We Use Your Personal Information?

In general, we use the personal information we collect about you for the purpose it was collected, for compatible purposes, or as permitted or required by law. We may change or add to the purposes we collect personal information. In that case, we will inform you and obtain your consent when required by law.

We may use your personal information for one or more of the following purposes:

  • To personalize your experience on the Site.

  • To provide you with information, products, or services you request from us.

  • To communicate with you, including providing email alerts and other notices concerning our products, services, events, or news that may be of interest to you. For example, we may send you announcements, surveys, and newsletters using any communications preferences you have expressed.

  • To process orders, transactions, and payments.

  • To engage in marketing activities.

  • To carry out our obligations and enforce our rights including those arising from any contracts entered into with you including for billing, payment, collections or enforcing our Terms of Use.

  • To review, improve, and monitor our website, applications, online services, and overall customer experience, including customization to meet specific needs.

  • To provide customer service and engage in quality control activities concerning our products and services.

  • For testing, research, analysis and product and service development.

  • As necessary or appropriate to protect the rights, property, security, and safety of us, our employees, our customers, our information systems, and the public.

We reserve the right to use, or disclose to third parties as necessary, current or past personal information collected about you: (a) if such information is subpoenaed; (b) to comply with federal, state, or local laws; (c) to comply with a civil, criminal, or regulatory inquiry, investigation, or summons by federal, state, or local authorities; (d) to cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws; (e) to conduct an investigation, exercise or defend a legal claim, (f) if we are sold, merge with a third-party or are acquired by a third-party (collectively, “M&A Transactions”) (including where we share your personal information in connection with the due diligence process associated with a potential M&A Transaction); (g) if we are the subject of bankruptcy proceedings; and/or (h) when we deem it necessary or appropriate. Please note that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission. We may also use and disclose your personal information at your direction.

We will not sell or lease your personal information without your consent.

How Do We Disclose or Share Your Personal Information?

In general, we disclose your personal information for the same reasons that we may use it, as described in this Privacy Policy, as permitted or required by law, or with your consent. In doing so, we may disclose your personal information to the following categories of third parties:

  • Service providers and vendors. We may share your information with third parties who collect or process information on our behalf or provide us with certain services. For example, website operation or hosting, email services, business support, IT services, cloud storage, shipping and fulfillment services, payment processing, analytics, security and fraud protection, and marketing and advertising.

  • Related entities, affiliates, agents, distributors, and business partners. This may include sharing information for operational, management and administrative purposes; legal or regulatory purposes; or for marketing and promotional events.

  • Professional advisors, including lawyers, accountants, auditors, bankers, and insurers where necessary for professional services.

  • Third parties as directed by you. We disclose personal information at your direction.

We also reserve the right to disclose current or past personal information collected about you to third parties as noted in “How Do We Use Your Personal Information” section, above.

How Long Do We Keep Your Personal Information?

We retain your personal information for as long as necessary to achieve the purpose for which we collected it (e.g., provide you with products and services; while you have an open account with us). We may retain your personal information for longer, as necessary to comply with our legal obligations, for our legitimate business needs such as resolving disputes, collecting fees, auditing, or as otherwise permitted or required by applicable law. We may also retain your Personal Information in a deidentified or aggregated form so that it can no longer be associated with you.

What Are Your Choices?

You can always limit the information you provide to us, but if you choose not to provide certain requested information, we may be unable to provide you with services, products, and information we offer or certain features on the Site.

You can unsubscribe from our marketing communications by following the unsubscribe instructions in the communication.

Embedded Content

The Site may contain embedded third-party content from other sources (e.g., videos, images, articles). Embedded content may place third party cookies on your device that monitor your interaction with the embedded content, for marketing purposes or to enhance your user experience. We have no direct control over the information these cookies collect and we recommend that you should visit the website privacy policy for the third parties that provide this content.

Do Not Track

“Do Not Track” is a privacy preference that you can set in your Internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you. However, because our Site is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests.

Third Party Website Links

We may provide links to websites or resources outside of our Site for informational purposes only. We may also provide links to third party integrations. Third party integrations are websites or platforms that synchronize with our Site to provide you with additional functionality, tools, or services such as maps, sending requested information, etc.

You acknowledge and agree we are not responsible for the availability of third-party sites, resources, or integrations and do not endorse and are not responsible or liable for any content, advertising, goods, services or other materials on, available through, or provided by such sites, resources, or integrations. We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of personal information that you provide, or is collected by, such sites. We encourage you to review the privacy policies and terms and conditions on those linked sites.

Children

Our Site is not directed at children under the age of 13 years old and we do not knowingly collect or solicit personal information from children under the age of 13.

Security

We employ a variety of reasonable and appropriate administrative, physical and technical measures designed to protect the security of personal information we collect from you. However, no data transmitted over the Internet or stored digitally can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. We encourage you to use caution when using the Internet.

Applicable law

This Policy is governed by the laws of the State of Massachusetts without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within Massachusetts. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect.

Notice to Site Users Located Outside the U.S

The Company operates in accordance with the laws of the U.S. When you access our Site from outside the U.S., we may transfer the personal information that we collect from you to a location outside of your jurisdiction, including the U.S. The data protection laws in these jurisdictions may not provide you with the same protections as those of your jurisdiction. By using this Site, you acknowledge that these laws may provide a different standard of protection and you consent to the transfer of your personal data to other jurisdictions, including the U.S.

Contact Us

If you have additional questions, you may call us at 781-585-4315 reach us by email at info@caton.com or write to us at: 26 Wapping Road, Kingston, MA 02364.